Frequently Asked Questions
Everything you need to know about your Sway beauty journey.
Are Sway products cruelty-free and vegan?
Yes, all Sway beauty products are 100% cruelty-free and formulated without any animal-derived ingredients. We believe in ethical beauty that performs.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow sooner.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product isn't a perfect fit for your skin, you can return it for a full refund or exchange, even if it has been lightly used.
Can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list on the product page and performing a patch test first.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.